Marketing vs. Transactional

Marketing vs. Transactional
If an email’s primary purpose is marketing, treat it as marketing: apply opt out rules, consent standards, and frequency caps. Avoid turning receipts, password resets, or account alerts into ad space without a clear legal basis.
The Evidence Question to Ask Yourself:   How do you decide whether an email is transactional or marketing? Can you show your standard?
CLIClaw’s Compliance Program Library includes privacy compliance tools you can adapt to your own structure.